Terms & Conditions and Privacy Policy

Effective Date: April 10, 2025

By using this website or participating in our services or events, you agree to the terms and policies set forth below.

Terms & Conditions

This website and services are provided by The Floating Lanterns LLC (“TFL,” “we,” “our,” or “us”) and governed by the laws of the State of Texas. Your continued use of our site or participation in our events constitutes acceptance of the following terms.

1. Ownership and Use

All content, services, and products available through this website are the property of TFL. You are granted a limited, non-transferable license for personal, non-commercial use only.

2. Copyright and Trademarks

Content may not be copied, distributed, or reused without written permission. Logos and branding are trademarks of TFL or their respective owners.

3. Prohibited Activities

No scraping, bots, or automated access
No reverse engineering or replication
No unauthorized collection of personal data
No harmful, infringing, or illegal content

4. User Content

By submitting content (photos, testimonials, etc.), you grant us a royalty-free license to use and display it for marketing and promotional purposes.

5. Indemnification

You agree to indemnify and hold harmless TFL from any claims, damages, or legal costs resulting from your use of this site or services.

6. Disclaimers

We provide this website and services “as is” without warranties of any kind. TFL is not liable for indirect, incidental, or consequential damages.

7. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas. All legal matters will be handled in Fort Bend County, Texas.

8. Disputes and Mandatory Arbitration

Except for small claims or injunctive relief, all disputes will be resolved through binding individual arbitration under the AAA Consumer Arbitration Rules. The arbitration will occur in Fort Bend County, Texas.

You waive your right to a jury trial or to participate in a class action. To opt out of arbitration, email info@thefloatinglanterns.com within 30 days of first use with the subject line “Arbitration Opt-Out.”

9. Entire Agreement

These Terms, along with our Privacy Policy and any applicable waivers, represent the entire agreement between you and TFL.

Privacy Policy

We respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase tickets, or sign up for updates.

1. What We Collect

Name, phone number, email address
Payment details (via secure processors)
SMS and email marketing opt-ins
Device info, browser type, and IP address
Photos, testimonials, or survey data (if submitted)

2. How We Use It

To process payments and ticket purchases
To communicate via SMS and email (with consent)
To notify you of changes or offers
To improve site functionality and user experience
To comply with legal requirements

3. SMS Messaging

By opting in, you agree to receive messages from us regarding event details and promotions. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for support.

4. Sharing Information

We do not sell your data. We may share information with trusted service providers for processing payments, email/SMS delivery, analytics, and legal compliance.

5. Cookies and Tracking

We use cookies and tracking tools (e.g., Google Analytics) to gather anonymous usage data. You may disable cookies in your browser settings.

6. Data Security

We use industry-standard protections, but no system is 100% secure. Use of our services is at your own risk.

7. Your Rights

Access your personal data
Update or correct your data
Request deletion of your data
Withdraw consent from marketing

To make a request, email info@thefloatinglanterns.com.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe we have, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the new effective date.

10. Contact Us

If you have any questions, reach out to us at:

Email: info@thefloatinglanterns.com

Website: thefloatinglanterns.com

Terms & Conditions and Privacy Policy